Vendor performance management tends to be reactive, primarily focused on addressing emergencies or issues. However, colleges and universities are starting to adopt a more proactive, data-driven approach—identifying and resolving performance challenges before they escalate.
In this session, you will learn to:
- Recognize the value of a proactive approach to vendor performance management.
- Learn how to incorporate data into your performance management process.
- Discover how Canary assists you in gathering performance feedback, focusing on the voice of your end users and transforming their insights into actionable intelligence.
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