Really good ideas sometimes fly under the radar until they are rediscovered. That’s the story with the UC Asset Protection Plan (UCAPP) – the University of California (UC) equipment care and repair plan that is getting a second look from campus administrators who need to cut costs now.
Equipment maintenance at the world’s largest public research university system is no small thing because the lab equipment covered is often very expensive to maintain. UCAPP replaces countless high-priced individual original equipment manufacturer (OEM) or independent service organization (ISO) insurance agreements with one easy and lower cost plan – and the money it saves is a very big deal.
UCAPP uses UC’s wholly owned insurance company, Fiat Lux Risk and Insurance Company, to fund the cost for high-end equipment service and repairs. That means funds stay within UC instead of going to outside vendors.
It also means that UCAPP customers will experience lower costs and streamlined service because one service agreement provider takes care of all equipment needs, instead of juggling hundreds of individual OEM or ISO agreements.
With UCAPP, customers are part of the UC family. And, as part of the UC family, customers are the top priority, including for savings. With deeper service discounts, savings are passed along to UCAPP customers. Over time, these savings will result in even deeper service agreement discounts.
More benefits of using UCAPP for equipment coverage:
Comprehensive coverage at a lower cost. With savings of up to 25% off OEM or ISO agreements, more money stays within UC department operating budgets.
Expert and flexible service. UCAPP is more flexible than OEM or ISO contracts because it uses multiple repair services and can add or remove equipment from UCAPP coverage, prorated to the day. Plus, the UCAPP team can adjust service terms on an annual basis instead of tying customers into multiyear contracts — all while maintaining multiyear discounts.
Simpler service process. UCAPP is the single point of contact for all equipment repairs. And the service is in compliance with OEM and regulatory standards. No multiple phone numbers to call. No getting the runaround. Plus, UCAPP handles the paperwork, pays the bill, and activates the service process.
Flexibility. Don’t want to give up a current vendor? No problem. When you switch to UCAPP, customers can generally stay with their OEM or third-party service vendor. UCAPP will review existing contracts to ensure the right coverage for your needs.